LIVE WEB CHAT SERVICES
Customer Service & Lead Generation
Did you know that as much as 83% of consumers need some type of support when they are making an online transaction? This is why people prefer buying from websites that have live chat!
Enter LI Web Guy’s 24/7 Answer Support – engaging with your website inquiries around the clock.
How can you help me with my Live Chat?
Imagine hiring a person to engage with your website inquiries 24/7
24/7/365 Full Coverage
We have full responsive coverage available for all days and hours of the week year-round. Peace of mind that inquiries from your website are always answered.
Improve all Advertising ROI
Most site visits happen during off business hours – We engage your customer and get results – making all your traffic more valuable
Facebook Messenger
Seamless integration into Facebook Messenger helps keep your business on top of questions from your Facebook activity.
Increased Conversions
Our chat engagement increases conversions by capitalizing on each visit to site, mobile or application.
High Staff Retention
All of our staff are employed adhering to Philippine Labor Law and get medical insurance, which attracts and retains top quality staff, which in turn means a consistent high level of service for you and your customers.
Notifications & Reporting
We offer reports for chat logs, transcripts, performance and more to have the information your company needs.
Robust Chat Technology
We customise rules to operate with what works with your analytics to fully maximise engagement with your customers.
Fully Customized
We can have our technology with your brand, look, feel, and most importantly the need to keep consistent with your business.
How Does Live Chat Work?
1. Consultation
We sit down with you and scope out your needs. We then give a custom program for your business.
How Does Live Chat Work?
1. Consultation
We sit down with you and scope out your needs. We then give a custom program for your business.
2. On-Boarding
We will set you up and ensure that our systems are configured and training is delivered, so that our team are ready to take your calls.>
3. Easy & Intuitive for Any User to Navigate.
